Spa & Wellness
Hotels and Destinations
Spa & Wellness
At the Hotel Gran Castillo Tagoro 5* you will find one of the area's best care, relaxation, well-being and beauty centres.
Here you have the perfect opportunity to wind down and allow our wellness centre and our therapeutic team make you feel wonderful, both in mind and body.
What better moment than on holiday to both cleanse and revitalise yourself?
Book your spa experience
You can book your spa experience with us depending on whether you are a hotel guest, have a future reservation, or are not staying at the hotel.
Vitanova Thalasso Spa Services
- Thermal circuit
- Massages and treatments
- Ritual
- Couple ritual You&Me Suite
- Swimming pool
- Aesthetic Center
- Fitness area and gym
Information and bookings: 0044 203 608 7631
Frequently Asked Questions
Below, we leave you with a selection of frequently asked questions.
If you have further questions, you can check the rest of the general conditions in the booking process.
I am staying at the hotel or have a reservation and want to go to the spa, what should I do?
To enjoy our spa services during your stay, whether you are currently staying or have a future reservation, you must book the desired spa treatment or service. Once in the booking process, provide your reservation and/or room number in the designated field to associate your spa request with your hotel stay.
My reservation already includes a thermal circuit, what should I do?
The spa access included in your booking will be exclusive to clients who make their reservation through our website or call center under an all-inclusive plan. Each booking will grant one spa access per person per stay. A prior reservation is required at the spa reception by calling +34 928 595 998 or by sending an email to vitanova.lanzarote@dreamplacehotels.com
I already have a reservation, what should I keep in mind before arriving at the spa?
We recommend arriving 10 minutes before the scheduled treatment or service for prior preparation. It is essential to present your ID card or passport for identification and to enjoy the reserved services.
Can children access the spa?
Children under 4 years old are not allowed to enter. Children aged 4-12 can access the spa from 10:00 am to 11:00 am and from 11:15 am to 12:15 pm. Children aged 13-16 can access during the following times:
- 12:30 pm to 1:30 pm
- 3:00 pm to 4:00 pm
- 4:00 pm to 5:00 pm
- 5:00 pm to 6:00 pm
They must always be accompanied by an adult. Entry is allowed for a maximum of two children per adult.
How long is the thermal circuit?
The duration of the thermal circuit is 2 hours. If you wish to extend it, you can ask about the supplement at our spa's reception.
I have a treatment booked, what do I need to keep in mind?
To ensure your safety during your treatment, please inform us in the comments section during the booking process if you have any allergies, injuries, medical conditions, or have undergone surgery. We will adapt the procedure to your needs. Additionally, if you prefer your therapist to be male or female, you can indicate this at the time of booking. You can also write to us for any questions or additional information at vitanova.lanzarote@dreamplacehotels.com
What is the validity of gift cards?
Gift vouchers are valid for 3 months from the date of purchase.