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Отзывы клиентов и оценка отеля Gran Tagoro Family & Fun
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9,1/10
ReviewPro
4,2/5
TripAdvisor
4,7/5
Google
10,0
04 Aвгуст, 2025
Beautiful hotel, wonderful stay. Great...
“Beautiful hotel, wonderful stay. Great for the kids and plenty to do. Mojitos are too sweet but that's an easy fix. Highly recommended!”
Dear Lauren, Thank you for taking the time to leave us a review. We sincerely appreciate your kind feedback and are delighted to hear that you enjoyed your time at Gran Castillo Tagoro Family & Fun Playa Blanca. We are glad that the atmosphere and the variety of activities designed especially for children contributed positively to your stay, creating a fun and engaging environment for your family. However, we regret that the sweetness of our mojitos did not meet your preference. We understand how important such details are to your experience and appreciate your feedback. Nonetheless, it is wonderful to learn that despite this, you still highly recommend our hotel. Your endorsement means a great deal to us and encourages our entire team to maintain our dedication to family-friendly hospitality and memorable moments. We sincerely hope you’ll consider staying with us again for your next visit to Playa Blanca . Best wishes, Team Gran Castillo Tagoro Family & Fun
10,0
03 Aвгуст, 2025
A beautiful hotel in a lovely part of...
“A beautiful hotel in a lovely part of Lanzarote. The staff are very friendly and attentive. There are lots of pools so none of them feel overly busy. The...”
Dear Claire, We very much appreciate you taking the time to give us such generous feedback. We are delighted to learn that your stay at Gran Castillo Tagoro Family & Fun Playa Blanca was thoroughly enjoyable. It is wonderful that you found our friendly team welcoming and attentive, which we believe is essential to a memorable holiday. We are also glad that the variety of our swimming pools allowed for a comfortable and uncrowded experience for your family. Moreover, knowing that your children were entertained and captivated by our evening mini disco and animation team is truly heartwarming, as their enjoyment is at the heart of our family-focused approach. Once again, thank you for your kind words. Sincerely, Team Gran Castillo Tagoro Family & Fun
10,0
01 Aвгуст, 2025
We loved it here. Family of four with...
“We loved it here. Family of four with kids ages 6 and 8. They loved their interactions with the animation team, especially at the nightly kids disco.”
Dear Jean, We very much appreciate you taking the time to give us such generous feedback. It brings us great joy to know that your stay at Gran Castillo Tagoro Family & Fun Playa Blanca was delightful. We are pleased to hear that your children were thoroughly engaged and entertained by our animation team, especially enjoying the evening activities designed just for them. Creating memorable family moments is exactly what we strive for, and your positive feedback reassures us we are on the right path. Once again, thank you for your kind words. Sincerely, Team Gran Castillo Tagoro Family & Fun
10,0
30 Июль, 2025
This was our 3rd time here, and easily...
“This was our 3rd time here, and easily the best week so far. The pools were great not too cold. Even when busy you could find a sun lounger. If not the staff...”
Dear Matthew, Thank you for your kind words. We are delighted that your recent visit to Gran Castillo Tagoro Family & Fun Playa Blanca was the most enjoyable of your three stays. It is wonderful to hear that you appreciated the inviting temperature of our heated pools, the attentive assistance from our staff in securing sun loungers during busy times, the satisfying variety of our culinary offerings suitable for your family's needs, and the comfort and convenience of your family superior ocean view room. Your feedback truly brightens our day, and we are grateful that you chose to celebrate your family time with us once again. We hope to see you again soon. Regards, Team Gran Castillo Tagoro Family & Fun
10,0
25 Июль, 2025
The Anmation team are always...
“The Anmation team are always fantastic. We've been here 5 times now and it gets better every time.”
Dear Guest, We very much appreciate you taking the time to give us such generous feedback. We are delighted to learn that your visits to Gran Castillo Tagoro Family & Fun Playa Blanca have consistently improved and that our animation team played a significant role in enhancing your stay. It is rewarding to know that the efforts of our team bring joy and memorable moments to your family every time you return. Your repeated visits are the highest compliment we could receive, and they inspire us to maintain and elevate the quality of our services. We hope to welcome you back in the future. With kind regards, Team Gran Castillo Tagoro Family & Fun
10,0
16 Июль, 2025
Italian restaurant is exceptional...
“Italian restaurant is exceptional service and food, 5*, definitely recommend! Majid is very accommodating and helpful, very good for gluten free too which...”
Dear Bethany, Thank you for sharing your wonderful feedback about your experience at Gran Castillo Tagoro Family & Fun Playa Blanca. We are delighted that you had such a memorable stay with us. Your praise for our dining experience means a lot to us. The culinary expertise of our team, particularly Majid's attentive service and consideration for dietary requirements, reflects our commitment to excellence. The waterfront location adds a special touch to the dining atmosphere, and we're pleased you appreciated the scenic backdrop of the Atlantic Ocean while savoring your meals. We look forward to welcoming you back for another exceptional stay. Best wishes, Team Gran Castillo Tagoro Family & Fun
10,0
10 Июнь, 2024
Love it here! Resort and staff are...
“Our favourite destination in Lanzarote, have visited 5 times now and will definitely be back. Resort and staff are fantastic, the food is good with a choice...”
Dear Jay, Thank you for your kind words and positive feedback. Thank you for sharing your experience with us. It brings us immense joy to know that our resort met your expectations and that our staff, especially Shelley, contributed to making your stay fantastic with the best cocktails. Creating memorable experiences for our guests is what we strive for, and your kind words affirm the hard work of our team. We hope to welcome you back in the future. With kind regards, Team Gran Castillo Tagoro Family & Fun
10,0
31 май, 2024
Great food and hospitality at the...
“Great food and hospitality at the portofino restaurant backed by great service and hospitality from Majid and his staff”
Dear Guest, Thank you for your kind words and positive feedback. We're thrilled to hear you enjoyed the culinary delights and exceptional service at our Portofino Restaurant. Our team, especially Majid, take great pride in providing a memorable dining experience, and it's rewarding to know that his efforts, along with the staff's, stood out during your stay. We hope to welcome you back in the future. With kind regards, Team Gran Castillo Tagoro Family & Fun
10,0
26 май, 2024
Thankyou to the animation team in...
“Thankyou to the animation team in particular Zac, he made the Great cinema attraction 5D experience fun”
Dear Benny, Thank you for your kind words and positive feedback. Thank you for taking the time to share your experience at our hotel. We're thrilled to hear that Zac and our animation team made your 5D cinema experience enjoyable. It's always a pleasure to see our guests having fun with the activities we offer. We hope to welcome you back in the future. With kind regards, Team Gran Castillo Tagoro Family & Fun
8,0
20 май, 2024
Excellent...
“Positive: Loved the location and the pools and likes that the music wasn’t too loud. Negative: That you had to book the Italian restaurant 2 nights in advance.”
Dear Sarah,
Thank you for taking the time to leave us a review.
We're thrilled to hear that you enjoyed the serene ambiance of our pools and the convenience of our location. Our team takes great pride in offering a tranquil retreat where the music complements the relaxing atmosphere.
We understand that the anticipation of a delightful meal at our Italian restaurant is part of the holiday excitement, and we apologize for any inconvenience the reservation system may have caused. Our aim is to ensure that all our guests have the opportunity to savor the Italian flavors we provide while managing seating arrangements to enhance the dining experience.
We look forward to welcoming you back in the future.
Kind regards,
Team Gran Castillo Tagoro Family & Fun
10,0
18 май, 2024
Great hotel . Very friendly staff...
“Great hotel . Very friendly staff especially Zacarias and the animation team!!!! Amazing teamm!!!!”
Dear John, Thank you for your kind words and positive feedback. We are thrilled to hear that you had a great experience at our hotel and found our staff, particularly Zacarias and the animation team, to be so friendly and amazing. Our team strives to provide exceptional service and entertainment, ensuring that every guest's stay is memorable and enjoyable. We hope to welcome you back in the future. With kind regards, Team Gran Castillo Tagoro Family & Fun
10,0
15 май, 2024
Absolutely brilliant zacarias was...
“Absolutely brilliant zacarias was great wit our kids they loved him”
Dear John, Thank you for your kind words and positive feedback. We are thrilled to hear that your children had a fantastic time with Zacarias and that his efforts to entertain were a standout feature of your stay. Our team strives to create memorable experiences for our guests of all ages, and it's heartwarming to know that we succeeded during your visit. Your kind words affirm our commitment to family-oriented service, which is a core aspect of our hotel as highlighted in the context. We hope to welcome you back in the future. With kind regards, Team Gran Castillo Tagoro Family & Fun
9,1
Средний рейтинг.
92 reviews
