• Tenerife

  • Gran Tacande · Wellness & Relax

  • Tigotan · Lovers & Friends (+18)

  • Tagoro · Family & Fun

  • Lanzarote

  • Gran Castillo Tagoro · Family & Fun

AWARDS & CERTIFICATES

Over the years, and with the help of our guests, we have received different awards ranging from environmental awareness, to awards for excellent reputation online, which have helped us with our objective to create a sustainable hotel. Take a closer look at them below: If you would like further information on our sustainable policies, or would like to receive a copy of the sustainability report, don't hesitate to contact us via the following email address: tigotan@dreamplacehotels.com

Premios y Certificados | Balantia

Iberdrola (Balantia) | Since 2015

Category: Sustainability

Iberdrola is a company that provides us with 100% electricity from renewable sources, respecting the environment and avoiding CO2 emisions. And since we are a user, they have awarded us with the Green Certificate, guaranteeing that we use 100% clean energy.

Premios y Certificados | IHAC Besthotelinfo.com

IHAC Award | 2015

Category: Online Reviews 

Besthotelinfo.com (powered by IHAC) JUNE 2015

Premios y Certificados | Booking.com

Booking.com | 2017

Category: Online Reviews 

Thanks to fantastic reviews on the booking.com page, in 2017 we were awarded a superb classification with an average score of 8.9/10.

Premios y Certificados | Certificate of Excellence TripAdvisor

TripAdvisor Certificate of Excellence | 2017

Category: Online Reviews 

After continuously earning brilliant reviews from our guests on TripAdvisor we have been awarded the Certificate of Excellence. A massive thank you to everyone!

Premios y Certificados | HolidayCheck

Holiday Check | 2017

Category: Online Reviews 

Holiday Check is one of the leading review portals for holidays and travel, where our guests can express their opinion of our hotel and the service we provide. In 2015, thanks to the positive feedback from our German-speaking clients, we have been awarded this fantastic certificate every year.

ITS RED STAR AWARD

Category: Distinction for quality

You can recognize exceptional hotels by the ITS Red Star Award. It means outstanding vacation quality, since the satisfaction of the guests decide to whom it is awarded. In addition, ratings and recommendations on hotel rating portals and results from our guest surveys are incorporated into the selection. Only the 100 most popular hotels have received the ITS Red Star Award

Premios y Certificados | Green Leaders TripAdvisor

GreenLeaders - TripAdvisor 2017

Category: Sustainability 

Awarded by TripAdvisor for our commitment to green practices. Better still, we were given the silver level award!

Premios y Certificados | Travelife Award

Travelife | since 2014

Category: Sustainability 

Awarded by the Global Sustainable Tourism Council. We have held this TRAVELIFE basic award from 2014 to the present day (2016).

Premios y Certificados | ISO 9001

ISO 9001 | Valid until Dec 2018

Category: Quality Guarantee

This is a certificate awarded to us by the International Organisation for Standardisation, recognised internationally as a guarantee of the quality offered by the hotel.

Premios y Certificados | Travelife Gold

Travelife Gold | 2017-2019

Category: Sustainability 

Awarded by the Global Sustainable Tourism Council. We have held this TRAVELIFE Gold Award from 2017 to the present day (2019).

Premios y Certificados | TUI Umwelt Champion

TUI Umwelt Champion | 2017

Category: Sustainability:

This award is given by the tour operator TUI for caring for the environment and sustainable hotel management. We have been classified as champions from 2011 to the present day, forming part of this exclusive circle of hotels around the world.

And we were also awarded the TUI Holly certificate in 2005 and 2009 - given to the 100 hotels in the world with the highest customer satisfaction surveys.

Premios y Certificados | Apollo

APOLLO AWARD| 2016/17

Category: Online Reviews  

Apollo have awarded us bronze with respect to the guests opinions during the year 2016/17.

Premios y Certificados | Thomas Cook

Thomas Cook | 2018

Category: Online Reviews

The Tigotan Lovers & Friends 4* hotel was chosen as one of the best hotels in 2018 by Thomas Cook users. We would like to thank all our guests and Thomas Cook for choosing us, and we would also like to give special thanks to our fantastic staff for their great dedication and professionalism.