• Tenerife

  • Gran Tacande · Wellness & Relax

  • Tigotan · Lovers & Friends (+18)

  • Tagoro · Family & Fun

  • Lanzarote

  • Gran Castillo Tagoro · Family & Fun

AWARDS AND CERTIFICATES

Over the years we have collected various certificates and awards thanks to the help of you, our guests! Below you can take a look at all these which vary from environmental certificates to online awards.

Premios y Certificados | ISO 9001

ISO 9001 | Valid until Sept 2018

Category: Quality Guarantee

This is a certificate awarded to us by the International Organisation for Standardisation, recognised internationally as a guarantee of the quality offered by the hotel.

Premios y Certificados | Balantia

Iberdrola (Balantia) | Since 2015

Category: Sustainability

Iberdrola is a company that provides us with 100% electricity from renewable sources, respecting the environment and avoiding CO2 emisions. And since we are a user, they have awarded us with the Green Certificate, guaranteeing that we use 100% clean energy.

Premios y Certificados | Green Leaders TripAdvisor

Greenleader Trip Advisor

Category: Sustainability 

Awarded by TripAdvisor for our commitment to green practices. Better still, we were given the silver level award!

Premios y Certificados | Certificate of Excellence TripAdvisor

TripAdvisor Certificate of Excellence | 2017

Category: Online Reviews 

After continuously earning brilliant reviews from our guests on TripAdvisor, we have been awarded the Certificate of Excellence. A massive thank you to everyone!

Zoover Award

Zoover Award | 2015

Category: Online Reviews 

In the year 2015, we were in the top 25 hotels presented with this prestigious award.

Premios y Certificados | Schauinsland Reisen

Schauinsland Reisen | 2014-2017

Categoría: Online Reviews 

Through the portals of Schauinsland where our mutual guests can contribute their opinion, we have achieved the award of Top Hotel Partner in 2014 ,2015, 2016 and2017

Premios y Certificados | Booking.com

Booking.com | 2017

Categoría: Online Reviews 

Thanks to the fantastics comments on the booking.com page, in 2017, we were awarded a superb classification with an average score of 8.7/10.

Premios y Certificados | Apollo

Apollo Customer Choice | 2012-2017

Categoría: Online Reviews 

Through the portals of Apollo where our mutual guests can contribute their opinion, we have won bronze and silver awards since 2012 through to 2015. In 2012/13 with the opinions of our customers we succeeded in bronze and the following years claimed the silver position.

Premios y Certificados | Hoteles.com

Hoteles.com | 2015

Categoría: Online Reviews 

Thanks to fantastic reviews on the hotels.com page, in 2015 we were awarded a superb classification with a score of 4.6/5.

Premios y Certificados | Ecoenergética

Ecoenergética | since 2014

Category: Sustainability

Ecoenergética is a company that provides us with 100% electricity from renewable sources. And since we are a user, they have awarded us with the Green Certificate, guaranteeing that we use 100% clean energy.