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Dream Gran Tacande 5*
FAQ

FAQ

We have taken the time to list many of the questions our guests have had about the hotel and what we offer. Please take the time to have a look at the information on this page.

Just click on the question and the reply will appear automatically!

If you still don't find an answer to your question, drop us an eMail and we will reply as soon as possible.

Q. Does the hotel offer child care facilties?

Q. Apart from child care, is there entertainment laid on for children?

Q. Is there entertainment organised for adults?

Q. Is there free wifi in the hotel?

Q. Can the hotel pool towels be taken to the beach?

Q. What time does the pool open and close and when can I change the towels?

Q. How far away is the beach from the hotel?

Q. What time can I check-in or check-out of the hotel?

Q. Do all the rooms have a balcony or terrace?

Q. Does half-board include lunch?

Q. Is it possible to switch dinner for lunch for Half-board?

Q. Where can I have lunch in the hotel

Q. How many restaurants does the hotel have?

Q. Is there parking available at the hotel?

Q. Is there a safe deposit box in the room?

Q. Is access to the Spa included in the stay?

Q. What is included in the Spa Circuit? Is it possible to book the Spa services separately?

Q. What time does the gymm open?

Q. What TV channels are available in the room?

Q. Are the TVs in the rooms all flat-screen?

Q. Is smoking allowed in the rooms?

Q. Can the kitchen prepare food for diabetics or celiacs?

Q. Is there a laundry service available at the hotel?

Q. Is there an iron available in the room?

Q. Are baby cots available?

Q. Are the swimming pools heated?

Q. Are any of the swimming pools covered?

Q. Are there any computers available at the hotel for use by the guests?

Q. Which rooms have a jacuzzi?

Q. Do all the suites have a Jacuzzi?

Q. Do repeat guests and/or Canary Island residents receive a special discount?