• Tenerife

  • Gran Tacande · Wellness & Relax

  • Tigotan · Lovers & Friends (+18)

  • Tagoro · Family & Fun

  • Lanzarote

  • Gran Castillo Tagoro · Family & Fun

AWARDS AND CERTIFICATES

Over the years, with your help, we have picked up a number of different awards and certificates, covering everything from environmental awareness to excellent customer reviews. Take a closer look at them below:

Premios y Certificados | ISO 9001

ISO 9001 | Valid until Sept 2018

Category: Quality Guarantee

This is a certificate awarded to us by the International Organisation for Standardisation, recognised internationally as a guarantee of the quality offered by the hotel.

Premios y Certificados | Certificate of Excellence TripAdvisor

TripAdvisor Certificate of Excellence | 2017

Category: Online Reviews

After continuously earning brilliant reviews from our guests on TripAdvisor, we have been awarded the Certificate of Excellence. A massive thank you to everyone!

Premios y Certificados | Travellers' Choice TripAdvisor

Travellers' Choice TripAdvisor | 2014

Category: Online Reviews

We would like to thank each and every one of you who played a part in us being chosen as a destination of choice in 2014.

Premios y Certificados | ISO 14001

International Organization for Standardization (ISO) 14001 | 2018-2020

Category: Sustainability

This certificate is given to us for reducing our impact on the environment and keeping in line with the environmental legislation ISO 14001.

Premios y Certificados | Balantia

Iberdrola (Balantia) | Since 2015

Category: Sustainability

Iberdrola is a company that provides us with 100% electricity from renewable sources, respecting the environment and avoiding CO2 emisions. And since we are a user, they have awarded us with the Green Certificate, guaranteeing that we use 100% clean energy.

Premios y Certificados | Green Leaders TripAdvisor

GreenLeaders - TripAdvisor

Category: Sustainability

Awarded by TripAdvisor for our commitment to green practices. Better still, we were given the gold level award!

Premios y Certificados | Apollo

Apollo Award | 2014/16

Category: Online Reviews 

Apollo have awarded us bronze with respect to the guests opinions during the year 2014/16.

Premios y Certificados | HolidayCheck 2019

Holiday Check | 2011-2019

Category: Online Reviews

Holiday Check is one of the leading review portals for holidays and travel, where our guests can express their opinion of our hotel and the service we provide. Since 2011, thanks to the positive feedback from our German-speaking clients, we have been awarded this fantastic certificate every year.

Zoover Award

Zoover Award | 2015

Category: Online Reviews

From 2012, we have been among the top 25 hotels that have been presented with this prestigious award every year, thanks to our guests' reviews.

Premios y Certificados | TUI Umwelt Champion

TUI Environmental Champion | 2011-2017

Category: Sustainability:

This award is given by the tour operator TUI for caring for the environment and sustainable hotel management. We have been classified as champions from 2011 to the present day, forming part of this exclusive circle of hotels around the world.

And we were also awarded the TUI Holly certificate in 2005/09 and 2017 - given to the 100 hotels in the world with the highest customer satisfaction surveys.

Premios y Certificados | EMAS

Eco-Management and Audit Scheme (EMAS)

Category: Sustainability

The Eco-Management and Audit Scheme (EMAS) is an environmental award given by the European Commisson for the excellent work in environmental protection carried out by registered EMAS organisations.

Our registration number is ES-IC-000090.

Premios y Certificados | Booking.com

Booking.com | 2018

Category: Online Reviews

Thanks to fantastic reviews on the booking.com page, in 2018 we were awarded a superb classification with an average score of 9/10. And in the words of Booking.com 2018 "This hotel is right in the heart of Costa Adeje and has an excellent score for location and a fantastic breakfast. Our clients have given it an average score of 9.4".

Premios y Certificados | Travelife Gold

Travelife Gold | 2014-2018

Category: Sustainability

Awarded by the Global Sustainable Tourism Council. We have held this TRAVELIFE Gold Award from 2014 to the present day (2018) + info: adjunto.grantacande@dreamplacehotels.com .

Premios y Certificados | Ecoenergética

Ecoenergética | since 2014-15

Category: Sustainability

Ecoenergética is a company that provides us with 100% electricity from renewable sources. And since we are a user, they have awarded us with the Green Certificate, guaranteeing that we use 100% clean energy.