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Best Online Price, with every guarantee

27.11.2014 | Posted by: Dreamplace Hotels & Resort | Filed under News | no comments

There are many ways of enjoying the good things in life, and one of them is to do it at the best price. That’s why in Dream Place Hotels & Resorts we guarantee the best on-line price. You’ve found a better rate outside our web? We’ll match it, plus we’ll apply an additional discount of 5%. Want to know how?

You are planning a family break and are toying with the possibility of staying in our Dream Gran Castillo in Lanzarote. You are looking for a top-notch and carefree holiday and you decide for the Dream Gran Tacande in Costa Adeje. Or you want an action-packed hotel and you opt for Dream Noelia Sur in Playa de las Américas or Dream Villa Tagoro in Torviscas, Tenerife.

We know that the search for best prices can be time-consuming, that’s why we directly improve on the rate if you find a lower price in another web page, with the same booking conditions as the one we offer in our webpage:

  • Same hotel, same type of room and service, same duration and same dates.
  • Same sales conditions, same payment cancellation clause, same prepayment terms, same conditions for booking modification, etc.
  • Same number of guests.
  • And the same currency(euros).

Do it in two simple steps

1. The first thing you have to do is to click on the lower part of our booking box and fill in the form contained in the new window. We will request an URL and a screenshot* of the site where you found a lower price than ours.
*To take a screenshot, use the "Impr. Pant/PetSis" or "PrtSckey" or "Command-Shift-4" keys and paste on a document, which you must save and send to us.

 

2. If the request meets all the required terms and conditions, we will contact you to send confirmation of the new price plus 5% discount. Read all the conditions carefully. You can find them in the +INFO link on the lower part of the on-line booking box.

What you should really bear in mind is:

  • The claim for a lower rate can only be made by the person who has made, or is planning to make the reservation.
  • The lower rate must be posted on the Internet and available to the general public.
  • If the lower rate on the Internet corresponds to a booking of several nights, the guarantee covers the final price of the entire reservation, not the rates corresponding to each individual night.

Our Best Online Price Guarantee is not applicable to the following:

  • Non-transparent websites that give no precise indications regarding available rooms, the specific hotel, destination, etc., until the booking has been made.
  • Special rates in dreamplacehotels.com which do not accept changes, modifications or cancellations.
  • Bookings made through travel sites with discounts.
  • Rates which are a part of packages, that is, hotel rates which are part of a package holiday which includes accommodation, airfare, transfers, etc.
  • Unpublished rates, for example, business rates, group rates, convention rates, etc., which include discounts.
  • Rates that are not posted on the Internet, like the ones offered by traditional travel agencies.
  • Rates with prepayment vouchers.

Quality-wise, we’re going to surprise you, and now also with the price. We hope you enjoy yourself with us.

Indulge yourself

07.11.2014 | Posted by: Dreamplace Hotels & Resorts | Filed under News | no comments

There's always a way of making something good unforgettable.That is why, from now onwards, we propose the ALL INCLUSIVE PREMIUM option to broaden the range of services and enjoy even better guest care while you're staying in our DREAM GRAN CASTILLO.

Balibeds… from Indonesia to the Gran Castillo Resort

23.09.2014 | Posted by: Dreamplace Hotels & Resorts | Filed under News | no comments

The balibed has the roots in Bali, a small indonesian island. We give you 5 interesting points about this country.

Choose your gift!

29.07.2014 | Posted by: Miriam Pla | Filed under News | no comments

Customise your holidays in September to suit you. We treat you to one of our three options: romantic, relaxing or adventure pack, to make them an unforgettable experience. We explain HOW to obtain this gift and make your next stay in Dream Gran Tacande 5* truly special.

Why your family is important to you

10.07.2014 | Posted by: Dreamplace Hotels & Resorts | Filed under News | no comments

In Dreamplace Hotels & Resorts your concerns and priorities are also ours.

We want your family holiday to be as special as you deserve. And we are not just talking about you but your children as well. After a hectic school year full of exams, sports, extracurricular activities, friends ... the little ones also need to find time to disconnect and have fun.

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